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Bright Brain Advocate™ Terms of Service

Last Updated: June 2026

These Terms of Service ("Terms") govern your access to and use of Bright Brain Advocate™ ("Bright Brain Advocate," "the App," "the Service," "we," "our," or "us"), owned and operated by HISA Holdings LLC. By creating an account or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Service.

Important Disclaimer

Bright Brain Advocate provides educational information, organization tools, and AI-assisted advocacy resources for parents and caregivers.

Bright Brain Advocate is not a law firm, legal service, healthcare provider, therapist, psychologist, educational agency, or school district.

Nothing within the Service constitutes legal advice, medical advice, psychological advice, educational evaluations, diagnosis, treatment, or professional representation.

No attorney-client, physician-patient, therapist-patient, advocate-client, or similar professional relationship is created through use of the Service. Always consult qualified professionals regarding decisions affecting your child.

1. Eligibility

Bright Brain Advocate is intended for parents, caregivers, legal guardians, and educational advocates. You must be at least eighteen (18) years old or otherwise legally capable of entering into a legally binding agreement in your jurisdiction. Children do not create accounts.

Any child-facing features—including Homework Helper, Confidence Corner, Wonder Learners, BrightBrain Journey, or similar tools—must only be used under the supervision and consent of the parent or caregiver who owns the account.

2. Your Account

You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account. You agree to:

  • Provide accurate information.
  • Keep your password secure.
  • Notify us immediately of unauthorized access.
  • Maintain the confidentiality of information stored within your account.

You remain responsible for all activity occurring through your account.

3. Acceptable Use

You agree not to:

  • Upload information you do not have the legal right to share.
  • Violate another person's privacy or intellectual property rights.
  • Harass, threaten, impersonate, or defame any individual, school, district, organization, or government agency.
  • Upload malware, ransomware, viruses, or harmful software.
  • Attempt to reverse engineer, decompile, scrape, probe, or interfere with the Service.
  • Attempt to extract, copy, reproduce, or discover our AI prompts, workflows, proprietary methodologies, models, templates, or internal system instructions.
  • Use automated bots or scripts to access the Service.
  • Circumvent authentication, rate limits, or security protections.
  • Use Bright Brain Advocate to develop or train competing software.
  • Use the Service for unlawful purposes or in violation of child protection, export control, sanctions, or applicable laws.

4. Artificial Intelligence

Bright Brain Advocate uses third-party artificial intelligence providers to generate educational summaries, advocacy letters, meeting preparation materials, homework assistance, progress tracking, and related educational content.

AI-generated information:

  • May be inaccurate.
  • May be incomplete.
  • May contain outdated information.
  • May reflect bias.
  • May omit relevant information.
  • Should never be relied upon without independent review.

You are solely responsible for reviewing, editing, and verifying all AI-generated content before using it in educational meetings, communications, legal matters, or decisions regarding your child. AI-generated content is not legal, medical, educational, psychological, or therapeutic advice.

We do not use your uploaded documents, child profiles, or account information to train public AI models. Your information is transmitted to AI providers solely to generate the response you requested.

5. Educational Information Only

Information concerning IDEA, Section 504, ADA, FERPA, dyslexia, ADHD, autism, evaluations, IEPs, educational rights, and related subjects is provided solely for general educational purposes. Nothing within the Service should be interpreted as professional advice or legal representation.

6. Your Content

You retain ownership of all information you upload, including:

  • Family profiles
  • IEPs
  • Evaluations
  • Letters
  • Documents
  • Notes
  • Feedback

You grant Bright Brain Advocate a limited, worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and analyze that information solely for providing and improving the Service for you. This includes securely transmitting information to third-party AI providers when you request AI-powered features. We do not sell your personal information.

7. Our Intellectual Property

Bright Brain Advocate™, the Bright Brain Advocate logo, BrightBrain Journey™, Wonder Learners™, Homework Helper™, prompts, workflows, templates, user interface, source code, generated PDFs, educational materials, illustrations, documentation, branding, and overall look and feel are protected by copyright, trademark, trade secret, and other intellectual property laws. No ownership rights are transferred to you.

You may not:

  • Copy
  • Sell
  • Modify
  • Redistribute
  • Reverse engineer
  • Reproduce
  • Create derivative works
  • Extract prompts
  • Replicate workflows

without our prior written permission.

8. Feedback

If you provide suggestions, comments, ideas, or feedback, you grant Bright Brain Advocate a perpetual, irrevocable, worldwide, royalty-free license to use that feedback without restriction or compensation.

9. Children's Privacy (COPPA)

Bright Brain Advocate is directed to adults. Children under thirteen (13) do not independently create accounts. Parents voluntarily upload information concerning their children solely for their own educational advocacy purposes.

10. Student Records (FERPA)

Bright Brain Advocate is an independent educational technology platform. We are not a school, school district, educational institution, or governmental agency. We do not become a FERPA "school official" unless a separate written agreement exists with a school district. We are not affiliated with or endorsed by any school district, educational institution, advocacy organization, or government agency unless expressly stated.

11. Beta Features

Bright Brain Advocate remains under active development. Certain features may be identified as beta features. Beta features:

  • May contain bugs.
  • May change without notice.
  • May be removed.
  • Should not be relied upon as the sole basis for educational decisions.

The Service is provided "AS IS" and "AS AVAILABLE." We do not guarantee uninterrupted access, error-free operation, or correction of defects within any specific timeframe.

12. Third-Party Services

The Service relies upon third-party providers for hosting, authentication, databases, artificial intelligence, analytics, mapping, email delivery, cloud infrastructure, payment processing, and other services. Those providers operate under their own terms and privacy policies. We are not responsible for their availability or actions.

13. Communications

By creating an account, you consent to receive transactional emails relating to:

  • Account security
  • Password resets
  • Product updates
  • Service notifications
  • Important legal notices

Marketing communications may be unsubscribed from at any time.

14. Termination

You may discontinue use of the Service at any time. You may request deletion of your account and associated personal information in accordance with our Privacy Policy. We reserve the right to suspend or terminate accounts that violate these Terms, threaten the security of the Service, or misuse Bright Brain Advocate.

15. Disclaimer of Warranties

THE SERVICE, INCLUDING ALL AI OUTPUT, EDUCATIONAL CONTENT, DOCUMENT SUMMARIES, LETTERS, REPORTS, FEATURES, AND FUNCTIONALITY, IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, OR UNINTERRUPTED OPERATION. WE DO NOT GUARANTEE ANY PARTICULAR EDUCATIONAL, LEGAL, MEDICAL, OR ADVOCACY OUTCOME.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HISA HOLDINGS LLC, BRIGHT BRAIN ADVOCATE, ITS OWNERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF:

  • ONE HUNDRED U.S. DOLLARS ($100), OR
  • THE AMOUNT YOU PAID TO USE THE SERVICE DURING THE PREVIOUS TWELVE MONTHS.

Some jurisdictions do not allow these limitations. In those jurisdictions, liability is limited to the maximum extent permitted by law.

17. Indemnification

You agree to defend, indemnify, and hold harmless HISA Holdings LLC, Bright Brain Advocate, its owners, employees, affiliates, contractors, licensors, and service providers from claims arising from:

  • Your use of the Service.
  • Content you upload.
  • Your violation of these Terms.
  • Your violation of applicable law.
  • Your infringement of another person's rights.

18. Dispute Resolution

Before filing any legal action, both parties agree to first attempt to resolve disputes informally. Except where prohibited by law, disputes shall be resolved through binding individual arbitration. You waive any right to participate in a class action lawsuit or class-wide arbitration. Nothing in this section limits either party's right to seek injunctive relief to protect confidential information or intellectual property.

19. Governing Law

These Terms are governed by the laws of the State of Texas without regard to conflict-of-law principles. Any dispute not subject to arbitration shall be brought exclusively in the state or federal courts located in Collin County, Texas, and both parties consent to the jurisdiction of those courts.

20. Force Majeure

We are not liable for delays or failures resulting from events beyond our reasonable control, including natural disasters, cyberattacks, internet outages, labor disputes, governmental actions, pandemics, power failures, or failures of third-party providers.

21. Export Compliance

You represent that you are not located in a country subject to U.S. sanctions and will not use the Service in violation of applicable export control laws.

22. Future Services

Additional terms may apply to future educator, school, therapist, enterprise, or professional collaboration platforms offered by Bright Brain Advocate.

23. Entire Agreement

These Terms, together with our Privacy Policy and any documents expressly incorporated by reference, constitute the entire agreement between you and Bright Brain Advocate regarding your use of the Service.

24. Severability

If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force and effect.

25. Assignment

We may assign these Terms in connection with a merger, acquisition, financing, sale of assets, or corporate reorganization.

26. Changes to These Terms

We may modify these Terms from time to time. Material changes will be reflected by updating the "Last Updated" date and, where appropriate, notifying users through the Service. Continued use of the Service after changes constitutes acceptance of the revised Terms.

27. Contact

Questions regarding these Terms may be directed to:
HISA Holdings LLC
Bright Brain Advocate™
Email: samantha@brightbrainadvocate.com

© 2026 HISA Holdings LLC. All Rights Reserved. Bright Brain Advocate™ is a trademark of HISA Holdings LLC. U.S. Trademark Application Pending.

The Service, including its software, source code, AI workflows, prompts, templates, educational materials, generated content, branding, and user interface, is protected by United States and international intellectual property laws.

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